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Privacy policy

Last updated: May 2026

1. Data controller

The data controller for personal data collected through this website is:

2. Data we collect and how we use it

Contact by email

When you write to our contact address, we receive your email address and whatever you tell us in the message. We use that data solely to respond to your inquiry about feline FIP. We do not share it with third parties or use it for any other purpose.

Navigation data and analytics cookies

If you accept analytics cookies via the consent banner, we collect information about how you browse the site (pages visited, time spent, device and approximate location) using Google Analytics 4. This helps us understand which content is most useful and improve the site. If you decline analytics cookies, this data is not collected.

Technical server logs

Like any website, our server automatically logs basic information for each visit (IP address, browser, operating system, date and time of access). These logs are managed by our hosting provider and retained for the minimum time necessary to maintain system security.

3. Legal basis for processing

  • Emails you send us: the data subject's consent (Art. 6.1.a GDPR), by voluntarily writing to us.
  • Analytics cookies: the data subject's consent (Art. 6.1.a GDPR), via the cookie banner.
  • Technical server logs: legitimate interest (Art. 6.1.f GDPR), to ensure the security and integrity of the service.

4. Recipients and transfers

We do not share your personal data with third parties, except in the following cases:

  • Web hosting provider: acts as a data processor and accesses data only to provide the hosting service.
  • Resend (email delivery provider): what you write in the contact form travels through Resend, which acts as a data processor and delivers it to our inbox. It is not used for any other purpose.
  • Google LLC (Google Analytics): if you accept analytics cookies, your browsing data is sent to Google. Google may transfer this data to its servers in the United States under Standard Contractual Clauses approved by the European Commission. You can review Google's privacy policy at policies.google.com/privacy.
  • Legal obligation: when required by applicable law.

5. Data retention

  • Contact email data: retained for as long as necessary to handle your inquiry, and no longer than 24 months.
  • Analytics data (Google Analytics): 26 months (GA4 standard retention period).
  • Technical server logs: the minimum time necessary for system security, generally no more than 90 days.

6. Your rights

As a data subject, you can exercise the following rights at any time:

  • Access: find out what data we hold about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request that we delete your data when it is no longer necessary.
  • Restriction: ask us to restrict the processing of your data.
  • Portability: receive your data in a structured, commonly used format.
  • Objection: object to processing based on legitimate interest.
  • Withdraw consent: at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, email us at ayuda@elpiftienecura.com stating your request. We will respond within one month.

If you believe that our processing does not comply with the GDPR, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es, or with the supervisory authority in your country of residence.

7. Minors

This site is not directed at children under 14 years of age and we do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without parental consent, we will delete it immediately.

8. Changes to this policy

We may update this policy when our data practices change or as required by law. The "last updated" date at the top of the page indicates when it was last revised. We recommend reviewing it periodically.

Published by El PIF Tiene Cura. Last reviewed: .